PRIVACY POLICY

This Privacy Policy explains how Akaria Real Estate LLC (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you interact with our website, advertisements, WhatsApp, or real estate services in the United Arab Emirates.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following categories of personal information:

1.1. Information You Provide Directly
• Full name
• Phone number
• Email address
• WhatsApp contact
• Inquiry details
• Budget, preferences, property requirements
• Documents voluntarily shared (optional)

1.2. Automatically Collected Data
• IP address
• Browser and device type
• Cookies and tracking pixels
• Website activity (pages viewed, actions taken)
• Google Analytics / GA4 event data
• Advertising identifiers (GCLID, UTM, referrers)

1.3. Information from Advertising Platforms
When interacting with Google Ads, Meta Ads, or landing pages, we may receive:
• Conversion events
• Lead form submissions
• Campaign performance data
• Device-level analytics

1.4. Information from Third Parties
• Licensed real estate brokers
• Developers
• CRM platforms
• Advertising partners

2. How We Use Your Information
Your information may be used for the following purposes:
✔ Responding to your inquiry
✔ Providing real estate consultation and property offers
✔ Sending brochures, payment plans, and project details
✔ Scheduling viewings or meetings
✔ Sharing your details with licensed brokers and developers (when necessary)
✔ Improving advertising performance
✔ Website analytics and optimization
✔ Creating a personalized user experience
✔ Verifying communication quality and compliance

We do not sell your information to any third parties.

3. Legal Basis for Processing
We process personal data in accordance with:
✔ UAE Personal Data Protection Law (PDPL, 2022)
✔ Dubai Data Protection Legislation
✔ Telecommunications and Digital Government Regulatory Authority (TDRA) rules
✔ RERA advertising and communication guidelines
Processing is based on:
• Your consent (when submitting a form or contacting us)
• Legitimate business interest (responding to inquiries)
• Contractual necessity (providing requested services)

4. Sharing Your Information
We may share your information only with:

4.1. Licensed Real Estate Partners
• RERA-registered brokers (BRN)
• Brokerage firms (ORN)
• Developers and sales teams
4.2. Service Providers
• CRM systems
• Email marketing tools
• WhatsApp API solutions
• Analytics platforms (Google Analytics, GA4, Google Ads)
4.3. Regulatory Authorities (if required by law)
We comply with all UAE legal requests and RERA investigations.
We do not share your data with unlicensed third parties.

5. Cookies & Tracking Technologies
Our website uses:
• Cookies
• Tracking pixels
• Google Analytics
• Google Ads remarketing tools
• Session recording tools (optional)
These technologies help:
• Analyze website performance
• Improve targeting and ad relevance
• Track conversions
• Optimize the user experience
You can disable cookies in your browser settings.

6. Data Storage & Security
We implement strong security measures to protect your data:
✔ Encrypted transfer (HTTPS)
✔ Limited access to personal data
✔ Secure CRM storage
✔ Compliance with UAE cybersecurity standards
Data is stored only for as long as necessary to fulfill the purposes outlined.

7. Your Rights
Under UAE privacy law, you have the right to:
✔ Access your personal data
✔ Request correction of inaccurate information
✔ Request deletion of your data
✔ Withdraw consent at any time
✔ Request that communication stops (email, SMS, WhatsApp, calls)

8. Data Transfer Outside the UAE
Some analytics and CRM tools may operate internationally (e.g., Google, Meta, cloud providers).
We ensure that any transfer complies with data protection requirements and is processed securely.

9. WhatsApp & Digital Communication Consent
By submitting your phone number, you consent to:
✔ Receiving WhatsApp messages
✔ Receiving property offers and follow-up messages
✔ Being contacted by licensed brokers
✔ Communication regarding real estate opportunities
You may opt out anytime by replying STOP.

10. Disclaimer
All real estate information (pricing, availability, payment plans, renders) is provided on behalf of developers and is subject to change without notice.
We are not responsible for:
• Developer decisions
• Price changes
• Market fluctuations
• Sales team performance

11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updates will be published on this page with a new date.